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State and Local Consumer Agencies in South Carolina

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

South Carolina Department of Consumer Affairs

Website:

Phone Number:

803-734-4200

Toll Free:

1-800-922-1594

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

South Carolina Office of Regulatory Staff

Website:

Phone Number:

803-737-5230

Toll Free:

1-800-922-1531

TTY:

1-800-334-2217

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