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State and Local Consumer Agencies in New York

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

County Consumer Protection Offices

Albany County Department of Consumer Affairs

Website:

Email:

consumer_complaints@albanycounty.com

Phone Number:

518-447-7581

Nassau County Office of Consumer Affairs

Website:

Phone Number:

516-571-2600

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