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State and Local Consumer Agencies in Florida

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

County Consumer Protection Offices

Orange County Consumer Protection

Website:

Email:

fraudhelp@ocfl.net

Phone Number:

407-836-4238

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Financial Services

Phone Number:

850-413-3089

Toll Free:

1-877-693-5236

TTY:

800-640-0886

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